When you purchase online, you have a statutory right to return a product up to 14 days after your order has been delivered for an exchange or a refund. However, on items that are personalised it is not possible to return it unless there is a spelling error or the quality of the item does not match the description. Please contact us for more information on returning an item.
Email: firstname.lastname@example.org and we will be happy to help you.
If a product is damaged or faulty please contact us and we will organise a replacement or refund.